At Zeitgeist Gifts, we stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. If you’d like to return an item, please contact us at firstname.lastname@example.org. A team member will contact you within two business days with instructions on how to proceed with your return.
Items must be returned within 30 days of the day the order shipped from our warehouse. Depending on the status of our inventory, we will offer a refund or replacement. In order to be eligible for a return, the item must arrive at our warehouse in its original packaging and in sell-able condition, except in circumstances where the product was already damaged or defective when it arrived at the customer's shipping address. Please note that we do not offer refunds on either the original shipping cost or the cost of return postage. Returns will be processed via the same payment method that was used to process the initial payment.